Emergency Call Taker (24/7) – Frontline Public Safety

Regional 911 Intake Solutions; Copper City (MI); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Training and certification support

Zusammenfassung

Regional 911 Intake Solutions is seeking energetic 911 Call Takers in Copper City, MI. You will handle emergency and nonemergency calls, verify locations, collect callback data, and document details in dispatch software to support rapid response.

Training will cover approved protocols, language-access resources, and pre-arrival instructions. A high school diploma or equivalent is typically required, with strong listening and typing skills essential to success.

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening and data-entry skills.
• Ability to follow structured procedures and communicate clearly.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Kenntnisse

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Public safety knowledge

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Regional 911 Intake Solutions is seeking energetic 911 Call Takers in Copper City, MI. You will handle emergency and nonemergency calls, verify locations, collect callback data, and document details in dispatch software to support rapid response.

Training will cover approved protocols, language-access resources, and pre-arrival instructions. A high school diploma or equivalent is typically required, with strong listening and typing skills essential to success.