Emergency Call Taker — 24/7 Dispatch & Support

National Public Safety Careers; South Harrison Township (NJ); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Harrisonville, NJ. The role involves handling emergency and non-emergency lines, verifying caller information, and documenting details in dispatch software.

Training and certification are required to perform pre-arrival instructions and coordinate dispatch efficiently. Candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening and typing skills are important.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and needs.
• Enter details into call-processing or dispatch software.
• Forward information promptly to dispatch function.
• Provide pre-arrival instructions only within training.

Skills

Listening

Typing accuracy

Verbal communication

Following procedures

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking 911 Call Takers for Harrisonville, NJ. The role involves handling emergency and non-emergency lines, verifying caller information, and documenting details in dispatch software.

Training and certification are required to perform pre-arrival instructions and coordinate dispatch efficiently. Candidates typically have a high school diploma, strong listening skills, accurate typing, and clear verbal communication.