Emergency Call Taker: 24/7 Dispatch & Support

National Public Safety Careers; Carlisle (Cumberland County); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified applicants for 911 Call Taker roles in Carlisle. Responsibilities include handling emergency and nonemergency lines, verifying locations, and entering data into dispatch systems with clear communication.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are part of the process.

Qualifications

• High school diploma or equivalent required.
• Customer service or call-center experience is a plus.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines
• Confirm incident location and caller contact details
• Identify urgency using approved questions
• Enter details into dispatch software accurately
• Provide information to appropriate dispatch function

Skills

Listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks qualified applicants for 911 Call Taker roles in Carlisle. Responsibilities include handling emergency and nonemergency lines, verifying locations, and entering data into dispatch systems with clear communication.

Candidates should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are part of the process.