Emergency 911 Dispatcher – Calm Under Pressure

Henry County, VA; Martinsville (VA); Sur place; USD 42 000 - 44 000; Plein temps

Avantages offerts par ce poste

100% employer-paid health insurance

Comprehensive benefits package

Generous paid leave

Virginia Retirement System (VRS)

Résumé du poste

Henry County is seeking an Emergency 911 Telecommunicator to join the Martinsville-Henry County 911 Communications Center in Martinsville, VA. The role supports the public safety response by handling emergency and non-emergency calls and coordinating with police, fire, and EMS.

The position requires flexibility to work any shift, strong communication skills, and completion of required DCJS and VCIN certifications. 100% employer-paid health insurance and a full benefits package are offered.

Qualifications

• High school diploma or GED equivalent.
• Ability to remain calm and perform effectively in high-stress, fast-paced situations.
• Strong multi-tasking ability and capacity to manage competing priorities simultaneously.
• Ability to communicate clearly, accurately, and professionally both verbally and in writing.
• Ability to work any assigned shift including days, evenings, nights, weekends, holidays, and overtime as required.
• Successful completion of the pre-employment screening process, including a personal history statement and the Criticall computer-based job skills assessment.

Responsabilités

• Receiving and processing emergency and non-emergency calls from the public.
• Dispatching law enforcement, fire, and emergency medical services in response to a wide variety of incidents.
• Accurately receiving, documenting, and transmitting information via radio, telephone, and computer systems.
• Monitoring multiple communication channels simultaneously while maintaining composure under pressure.
• Operating computer-aided dispatch (CAD) systems and related communications technology.
• Maintaining working knowledge of the Martinsville-Henry County geographical area to support accurate and timely response.

Connaissances

Calm under pressure

Multitasking

Clear communication

Shift-work flexibility

Pre-employment screening

Formation

High school diploma or GED

Description du poste

Henry County is seeking an Emergency 911 Telecommunicator to join the Martinsville-Henry County 911 Communications Center in Martinsville, VA. The role supports the public safety response by handling emergency and non-emergency calls and coordinating with police, fire, and EMS.

The position requires flexibility to work any shift, strong communication skills, and completion of required DCJS and VCIN certifications. 100% employer-paid health insurance and a full benefits package are offered.