911 Emergency Dispatcher — Calm, Critical Response

Franklin County Government; Louisburg (NC); On-site; USD 46,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

401(k) with employer contribution

Paid holidays

Job summary

Franklin County Government is seeking a calm, quick-thinking 911 Telecommunicator to handle emergency calls, gather critical information, and relay accurate details to responders. You will dispatch appropriate units, maintain logs, and provide directions and information to the public under stressful conditions.

Requires a high school diploma and the ability to obtain NCIC/EMD certifications. Shift work includes 12-hour periods and mandatory overtime as needed.

Qualifications

• High School Diploma or equivalent.

Responsibilities

• Answer 9-1-1 calls and determine the nature and location of emergencies.

Skills

Active listening

Calm under pressure

Multitasking

English communication

Education

High School Diploma

Tools

DCI terminal

Job description

Franklin County Government is seeking a calm, quick-thinking 911 Telecommunicator to handle emergency calls, gather critical information, and relay accurate details to responders. You will dispatch appropriate units, maintain logs, and provide directions and information to the public under stressful conditions.

Requires a high school diploma and the ability to obtain NCIC/EMD certifications. Shift work includes 12-hour periods and mandatory overtime as needed.