Emergency 911 Dispatcher — Calm, Quick, Lifesaving

Franklin County NC; Louisburg (NC); Presencial; USD 46 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical and dental insurance

401(k) with 4% employer contribution

13 county-observed paid holidays

Employee wellness program

Resumo da oferta

Franklin County Emergency Communications Department seeks a dedicated 911 Telecommunicator to handle high-stress emergency calls, gather critical information, and dispatch appropriate responders. The role requires precise documentation, empathy, and the ability to stay calm under pressure.

You will operate CAD and radio equipment, relay information to field units, and ensure incident details are logged accurately for swift, coordinated response.

Qualificações

• Public safety dispatch experience or training preferred.
• Ability to gather accurate information under pressure.
• Strong written and verbal communication skills.

Responsabilidades

• Answer 9-1-1 calls and determine nature and location of emergencies.
• Dispatch emergency services and maintain radio discipline.
• Maintain logs and reports of calls and actions taken.

Conhecimentos

Active listening

English proficiency

Calm under stress

Decisive communication

Public safety dispatch

Formação académica

High School Diploma

Ferramentas

CAD systems

DCI terminal

Radio/telecom equipment

Descrição da oferta de emprego

Franklin County Emergency Communications Department seeks a dedicated 911 Telecommunicator to handle high-stress emergency calls, gather critical information, and dispatch appropriate responders. The role requires precise documentation, empathy, and the ability to stay calm under pressure.

You will operate CAD and radio equipment, relay information to field units, and ensure incident details are logged accurately for swift, coordinated response.