Emergency 911 Call Taker — Start Your Public Safety Career

Public Safety Dispatch Network; West Alexandria (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Public Safety Dispatch Network in Ohio seeks proactive 911 Call Takers for West Alexandria. You will be the first point of contact, gathering essential information and coordinating with responders to ensure rapid, accurate dispatch.

The role emphasizes listening, clear verbal communication, and precise data entry. Training and certifications determine the exact duties, with opportunities for advancement within a public-safety environment.

Qualifications

• High school diploma or equivalent required.
• Customer service or public safety background is helpful but not always required.
• Strong listening and data-entry abilities required.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact information.
• Ask standardized questions to determine nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training boundaries.

Skills

Listening

Typing

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Tools

Dispatch software

Call-processing systems

Job description

Public Safety Dispatch Network in Ohio seeks proactive 911 Call Takers for West Alexandria. You will be the first point of contact, gathering essential information and coordinating with responders to ensure rapid, accurate dispatch.

The role emphasizes listening, clear verbal communication, and precise data entry. Training and certifications determine the exact duties, with opportunities for advancement within a public-safety environment.