Emergency 911 Call Taker: Start Your Public Safety Career

National Public Safety Careers; Cross Anchor (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers in Cross Anchor, SC seeks dedicated 911 Call Takers. You will answer emergency and nonemergency lines, verify locations, and document information for responders.

This role requires following scripted questions, using dispatch software, and coordinating with field units to ensure rapid response. Working in a public safety environment, you will handle high-pressure calls, complete assessments, and uphold caller privacy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Previous customer service or public safety experience may be helpful, though some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.

Job description

National Public Safety Careers in Cross Anchor, SC seeks dedicated 911 Call Takers. You will answer emergency and nonemergency lines, verify locations, and document information for responders.

This role requires following scripted questions, using dispatch software, and coordinating with field units to ensure rapid response. Working in a public safety environment, you will handle high-pressure calls, complete assessments, and uphold caller privacy.