Emergency 911 Call Taker - Start Your Dispatch Career

National Public Safety Careers; Chavies (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Chavies, KY. The roles involve handling emergency calls, gathering accurate information, and coordinating with dispatch teams to ensure rapid response.

Responsibilities include confirming locations, obtaining caller details, and using standardized questions to assess urgency. Applicants should have strong listening and typing skills, clear verbal communication, and prior customer service or public safety

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or public safety is helpful.
• Ability to follow structured procedures and assessments will be determined by the agency.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Customer service

Education

High school diploma

Tools

Dispatch software

Job description

National Public Safety Careers seeks qualified candidates for 911 Call Taker positions in Chavies, KY. The roles involve handling emergency calls, gathering accurate information, and coordinating with dispatch teams to ensure rapid response.

Responsibilities include confirming locations, obtaining caller details, and using standardized questions to assess urgency. Applicants should have strong listening and typing skills, clear verbal communication, and prior customer service or public safety