Emergency 911 Call Taker - Start a Public Safety Career

National Public Safety Careers; Point Pleasant Beach (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers seeks qualified candidates for 911 Call Taker opportunities in Point Pleasant. The role involves answering emergency and nonemergency lines, confirming locations, and documenting information for dispatch coordination.

Training and certification determine the exact responsibilities and shift expectations. Applicants should possess a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension, accurate typing, clear verbal communication, and the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks qualified candidates for 911 Call Taker opportunities in Point Pleasant. The role involves answering emergency and nonemergency lines, confirming locations, and documenting information for dispatch coordination.

Training and certification determine the exact responsibilities and shift expectations. Applicants should possess a high school diploma or equivalent, strong listening skills, accurate typing, and the ability to follow structured procedures.