Emergency 911 Call Taker: Make Quick Impact

National Public Safety Careers; Walterboro (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee‑assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Walterboro, SC. The role involves handling emergency and non-emergency calls, verifying locations, and entering data into dispatch systems.

Candidates should be able to follow structured procedures and remain composed under pressure. The position emphasizes accurate data entry, effective listening and communication, and the ability to work with available accessibility resources.

Qualifications

• Strong listening comprehension and data-entry accuracy.
• Clear verbal communication under pressure.
• Ability to follow structured procedures and training.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.
• Utilize language-access and accessibility resources when needed.
• Provide pre-arrival instructions within training and certification.

Skills

Listening skills

Typing accuracy

Verbal communication

Procedure adherence

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified candidates for 911 Call Taker opportunities in Walterboro, SC. The role involves handling emergency and non-emergency calls, verifying locations, and entering data into dispatch systems.

Candidates should be able to follow structured procedures and remain composed under pressure. The position emphasizes accurate data entry, effective listening and communication, and the ability to work with available accessibility resources.