Emergency 911 Call Taker – Launch Your Public Safety Career

National Public Safety Careers; Smithton (IL); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

National Public Safety Careers seeks dedicated 911 Call Takers to support Smithton, IL. You will answer emergency and nonemergency calls, confirm locations, collect caller information, and document details in call-processing software to help responders act quickly.

Candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training, background checks, and certifications may be required; shifts may include nights and weekends.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Experience in public safety or dispatch is helpful but not always required.

Responsabilités

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide instructions within training and certification.

Connaissances

Active listening

Typing speed

Verbal communication

Attention to detail

Formation

High School Diploma

Outils

Call-processing software

Dispatch software

Description du poste

National Public Safety Careers seeks dedicated 911 Call Takers to support Smithton, IL. You will answer emergency and nonemergency calls, confirm locations, collect caller information, and document details in call-processing software to help responders act quickly.

Candidates typically have a high school diploma, strong listening and typing skills, and clear verbal communication. Training, background checks, and certifications may be required; shifts may include nights and weekends.