Emergency 911 Call Taker — Launch Your Dispatch Career

Public Safety Dispatch Network; Young Harris (GA); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Public Safety Dispatch Network is seeking 911 Call Takers in Young Harris, GA to handle emergency and nonemergency calls with care and precision. You will verify locations, gather callback information, and document data in dispatch software to support rapid response.

The role requires strong listening skills, accurate typing, and clear verbal communication, with training and certifications provided to ensure caller safety and proper procedures.

Qualifications

• High school diploma or equivalent required or preferred.
• Customer service, telephone support, or public safety experience is helpful but not required.
• Strong listening, fast accurate typing, and clear verbal communication are essential.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide essential guidance to distressed callers within training limits.

Connaissances

Listening skills

Typing speed

Verbal communication

Formation

High school diploma or equivalent

Outils

Dispatch software

Description du poste

Public Safety Dispatch Network is seeking 911 Call Takers in Young Harris, GA to handle emergency and nonemergency calls with care and precision. You will verify locations, gather callback information, and document data in dispatch software to support rapid response.

The role requires strong listening skills, accurate typing, and clear verbal communication, with training and certifications provided to ensure caller safety and proper procedures.