Emergency 911 Call Taker - Impactful, 24/7 Role

Public Safety Dispatch Network; Noxon (MT); On-site; USD 32,000 - 52,000; Full time

Job summary

Public Safety Dispatch Network in Noxon, MT is seeking 911 Call Takers to listen, gather details, confirm locations, and document information to support emergency responders.

You may work rotating shifts; duties include answering calls, verifying incident location, entering data into dispatch software, and forwarding information promptly. A high school diploma and strong listening, typing, and verbal communication skills are required, with training provided.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and the ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide calm, clear guidance and pre-arrival instructions within training.

Skills

Listening

Typing

Verbal communication

Procedural adherence

Education

High school diploma

Job description

Public Safety Dispatch Network in Noxon, MT is seeking 911 Call Takers to listen, gather details, confirm locations, and document information to support emergency responders.

You may work rotating shifts; duties include answering calls, verifying incident location, entering data into dispatch software, and forwarding information promptly. A high school diploma and strong listening, typing, and verbal communication skills are required, with training provided.