Emergency Call Taker (24/7) — Play a Critical Role

Public Safety Dispatch Network; Wibaux (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Wibaux, MT. This role involves answering emergency and nonemergency calls, confirming locations and callback information, and documenting details in dispatch software.

Ideal candidates will have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Training and certification are provided as part of the position.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing are important.
• Clear verbal communication and ability to follow structured procedures are required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Skills

Active listening

Typing accuracy

Verbal communication

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network is seeking 911 Call Taker opportunities in Wibaux, MT. This role involves answering emergency and nonemergency calls, confirming locations and callback information, and documenting details in dispatch software.

Ideal candidates will have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Training and certification are provided as part of the position.