Emergency 911 Call Taker — Fast, Vital Support

Public Safety Dispatch Network; Saint George (ME); Sur place; USD 38 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

Public Safety Dispatch Network in Tenants Harbor is seeking 911 Call Takers to handle emergency calls, confirm locations, and collect caller information using approved procedures. The role requires strong listening, accurate typing, and clear verbal communication while applying structured guidelines.

Applicants should have a high school diploma or equivalent; training and certifications will be provided. Shifts may include nights, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma or equivalent required or accepted.
• Strong listening comprehension and clear verbal communication.
• Accurate typing and ability to follow structured procedures.

Responsabilités

• Answer incoming emergency calls and allocate information into dispatch systems.
• Confirm incident location and caller details, and update records.
• Use approved questions to determine urgency and relay to appropriate units.
• Maintain calm and provide pre-arrival instructions within training scope.

Connaissances

Listening comprehension

Accurate typing

Verbal communication

Following procedures

Formation

High school diploma or equivalent

Outils

Dispatch software

Description du poste

Public Safety Dispatch Network in Tenants Harbor is seeking 911 Call Takers to handle emergency calls, confirm locations, and collect caller information using approved procedures. The role requires strong listening, accurate typing, and clear verbal communication while applying structured guidelines.

Applicants should have a high school diploma or equivalent; training and certifications will be provided. Shifts may include nights, weekends, holidays, and overtime as needed.