Emergency 911 Call Taker & Dispatcher

National Public Safety Careers; Sulphur Bluff (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers for Sulphur Bluff, TX. Primary duties include handling emergency and nonemergency calls, verifying location and callback details, and entering information into dispatch systems.

Training covers authorized pre-arrival instructions and privacy protections. Candidates should have a high school diploma or equivalent and may benefit from prior customer service or public safety experience.

Qualifications

• High school diploma or equivalent required.
• Previous customer service or public safety experience helpful.
• Some vacancies accept applicants without dispatch experience.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers for Sulphur Bluff, TX. Primary duties include handling emergency and nonemergency calls, verifying location and callback details, and entering information into dispatch systems.

Training covers authorized pre-arrival instructions and privacy protections. Candidates should have a high school diploma or equivalent and may benefit from prior customer service or public safety experience.