Emergency 911 Call Taker — Be the First to Help

Regional 911 Intake Solutions; Eudora (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

Regional 911 Intake Solutions is seeking a dedicated 911 Call Taker in Eudora, KS. The role involves handling emergency and nonemergency calls, confirming locations, and entering data into dispatch systems.

You will follow scripted questions, pass critical information to the appropriate teams, and support callers with essential pre-arrival guidance. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.

Qualifications

• High school diploma or equivalent is required.
• Strong listening, typing, and communication skills are essential.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller contact details.
• Use approved questions to identify nature and urgency of situations.
• Enter accurate information into call-processing or dispatch software.
• Forward incident details promptly to dispatch functions.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking a dedicated 911 Call Taker in Eudora, KS. The role involves handling emergency and nonemergency calls, confirming locations, and entering data into dispatch systems.

You will follow scripted questions, pass critical information to the appropriate teams, and support callers with essential pre-arrival guidance. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills.