Emergency 911 Call Taker - Be the First to Help

Public Safety Dispatch Network; Alvarado (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network seeks motivated individuals for 911 Call Taker opportunities in Alvarado, TX. You will receive emergency calls, verify locations, document critical details, and route information to the appropriate teams.

Training includes access to language and accessibility resources to assist callers. Applicants should have strong listening skills, accurate typing, and the ability to follow established procedures while maintaining caller privacy and safety.

Qualifications

• High school diploma or equivalent required.
• Strong listening and clear verbal communication skills.
• Ability to follow structured procedures and use dispatch software.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch functions.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Procedural compliance

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network seeks motivated individuals for 911 Call Taker opportunities in Alvarado, TX. You will receive emergency calls, verify locations, document critical details, and route information to the appropriate teams.

Training includes access to language and accessibility resources to assist callers. Applicants should have strong listening skills, accurate typing, and the ability to follow established procedures while maintaining caller privacy and safety.