Emergency 911 Call Taker – Be First to Help

National Public Safety Careers; Davenport (WA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Davenport, WA. Duties include answering emergency and nonemergency lines, confirming locations, and entering data into dispatch software.

Training and certifications are required, with regular background checks and eligibility reviews. Successful candidates will work in a high-pressure environment, utilizing excellent listening and typing skills, and following structured procedures to ensure accurate, timely

Qualifications

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Skills

Active listening

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Davenport, WA. Duties include answering emergency and nonemergency lines, confirming locations, and entering data into dispatch software.

Training and certifications are required, with regular background checks and eligibility reviews. Successful candidates will work in a high-pressure environment, utilizing excellent listening and typing skills, and following structured procedures to ensure accurate, timely