Emergency 911 Call Taker — 24/7 Shifts & Training

Public Safety Dispatch Network; Maypearl (TX); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Public Safety Dispatch Network in Maypearl, TX is hiring for 911 Call Takers. You will handle emergency and nonemergency calls, confirm locations, and input details into dispatch software, ensuring accurate information is relayed to responders.

The role supports essential pre-arrival instructions and accessibility resources. Candidates typically have a high school diploma and strong listening, typing, and communication skills.

Qualifikationen

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Jobbeschreibung

Public Safety Dispatch Network in Maypearl, TX is hiring for 911 Call Takers. You will handle emergency and nonemergency calls, confirm locations, and input details into dispatch software, ensuring accurate information is relayed to responders.

The role supports essential pre-arrival instructions and accessibility resources. Candidates typically have a high school diploma and strong listening, typing, and communication skills.