Emergency 911 Call Taker — 24/7 Shifts & Impact

National Public Safety Careers; Jetson (KY); On-site; USD 36,000 - 60,000; Full time

Job summary

National Public Safety Careers seeks skilled 911 Call Takers in Jetson, KY to handle emergency and non-emergency calls from the public. You will verify locations, collect callback information, and document critical details for dispatch teams. Training may involve both call-taking and radio dispatch responsibilities depending on the center.

The role requires ability to work rotating shifts including nights and weekends, with attention to accuracy and rapid data entry in dispatch software.

Qualifications

• Experience in emergency communications or call-center environments preferred.
• Ability to gather and document accurate information under pressure.
• Strong typing and computer-entry skills essential.

Responsibilities

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information for dispatch.
• Use approved questions to determine urgency and nature of incidents.
• Enter details into call-processing or dispatch software accurately.

Skills

Emergency communications

Call taking

Data entry

Education

High school diploma

Job description

National Public Safety Careers seeks skilled 911 Call Takers in Jetson, KY to handle emergency and non-emergency calls from the public. You will verify locations, collect callback information, and document critical details for dispatch teams. Training may involve both call-taking and radio dispatch responsibilities depending on the center.

The role requires ability to work rotating shifts including nights and weekends, with attention to accuracy and rapid data entry in dispatch software.