Emergency 911 Call Taker – 24/7 Public Safety Support

Regional 911 Intake Solutions; Wainwright (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in Wainwright, OK seeks skilled 911 Call Takers to answer emergency lines, verify locations, document details, and relay information to dispatch teams. Candidates should have strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and background checks may be required.

Shifts may include nights, weekends, holidays and overtime to ensure 24/7 coverage; eligibility varies by employer and appointment type.

Qualifications

• Requires high school diploma or equivalent.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and assign lines.
• Confirm incident location and caller information.
• Enter details into dispatch software accurately.
• Forward information promptly to dispatch teams.
• Provide pre-arrival instructions within training.

Skills

Typing

Active listening

Verbal communication

Customer service

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Wainwright, OK seeks skilled 911 Call Takers to answer emergency lines, verify locations, document details, and relay information to dispatch teams. Candidates should have strong listening, accurate typing, clear verbal communication, and the ability to follow structured procedures. Training and background checks may be required.

Shifts may include nights, weekends, holidays and overtime to ensure 24/7 coverage; eligibility varies by employer and appointment type.