EMEA Wire Payments Analyst: Exceptions & Repair

Bank of America; Richmond (VA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

None

Job summary

Bank of America in Richmond, VA is seeking an Analyst to analyze day-to-day issues within a business unit, research, and provide resolution. The role includes supporting defined procedures, routine analytics, and creating reports for wire payments.

The position requires at least 1 year of wire or research experience, strong Excel skills, and the ability to multitask and work independently or with others. Schedule is Monday–Friday, 5am–2pm EST with overtime as needed.

Qualifications

• Minimum of 1 year experience with Wires or research and analysis experience in a production environment.
• Proficient with Microsoft Office Suite, especially Excel.

Responsibilities

• Anaylizing wire instructions to successfully repair complex wire payments for EMEA clients
• Adhering to production standards set internally within the business unit, while executing procedures and maintaining a high level of accuracy
• Ability to learn and understand payment processing, including the lifecycle and format of a wire, the wire transfer product, and wire settlement flows
• Ability to navigate multiple processing applications during research and exception processing
• Adapt to and effectively execute procedural, system, and operational changes within wire processing functions.
• Collects and interprets data to validate operational processes
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends

Skills

Wire payments knowledge

Data analysis

Time management

Multitasking

Excel

Attention to Detail

Communication

Research

Reporting

Written communications

Data management

Policies, procedures, and guidelines

Strategic thinking

Tools

GIN applications

WTX

ARIES

JIRA

Intix Applications

eTask

SWIFT applications

Job description

Bank of America in Richmond, VA is seeking an Analyst to analyze day-to-day issues within a business unit, research, and provide resolution. The role includes supporting defined procedures, routine analytics, and creating reports for wire payments.

The position requires at least 1 year of wire or research experience, strong Excel skills, and the ability to multitask and work independently or with others. Schedule is Monday–Friday, 5am–2pm EST with overtime as needed.