EMEA Solutions & Services Leader: Growth & Transformation

Skillsoft

United States

Remote

USD 180,000 - 240,000

Full time

9 days ago

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Job summary

Skillsoft is seeking an experienced Solutions & Services Senior Director to lead regional teams across EMEA and drive ARR growth, retention, and a superior customer experience. The role focuses on coaching market solutions leaders, guiding transformation, and partnering with Sales, Product, and Services to deliver repeatable, value-based outcomes.

The successful candidate will influence global standards while tailoring regional execution, overseeing presales to renewal, and embedding AI-enabled

Qualifications

  • 12+ years of progressive management experience in enterprise PaaS spanning Sales, Customer Success, Solutions Consulting/Pre-Sales, and/or Professional Services.
  • Proven track record of delivering ARR growth, retention, and expansion in a platform and solutions-based selling motion.
  • Proficient in Salesforce and BI tools.
  • Deep fluency in MEDDPICC (or equivalent) and end-to-end customer lifecycle management.
  • Experience as a practice or system builder with scalable processes or capability models.

Responsibilities

  • Lead the Geographical Market Solutions Teams and coach across markets.
  • Drive regional revenue and customer outcomes including ARR growth and NPS.
  • Own the regional component with shared/channel teams and define operating models.

Skills

Leadership & management
ARR growth & retention
MEDDPICC / value-selling
C-suite engagement
Solutioning / platform
Operational rigor
EMEA market dynamics
Executive presence

Tools

Salesforce
BI tools

Job description

Skillsoft is seeking an experienced Solutions & Services Senior Director to lead regional teams across EMEA and drive ARR growth, retention, and a superior customer experience. The role focuses on coaching market solutions leaders, guiding transformation, and partnering with Sales, Product, and Services to deliver repeatable, value-based outcomes.

The successful candidate will influence global standards while tailoring regional execution, overseeing presales to renewal, and embedding AI-enabled

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