EMEA Public Sector Account Manager — Growth & Renewals

TRM Labs; San Francisco (CA); On-site; GBP 65,000 - 90,000; Full time

Job summary

TRM Labs is seeking an Account Manager to own a book of public sector accounts across EMEA. You will manage the full post-sale lifecycle from onboarding through renewal and expansion, researching accounts and preparing for customer conversations with a focus on retention and growth.

This high-autonomy role requires building relationships with senior and working-level stakeholders, maintaining accurate pipeline in Salesforce, and collaborating with Sales, Product, and Solutions Architecture to

Qualifications

• 3+ years in SDR, Account Management, Customer Success, or post-sale SaaS role, with public sector experience a plus.
• Proven quota responsibility for renewals and expansions, end-to-end commercial conversations.

Responsibilities

• Own a book of business across public sector accounts in EMEA.
• Manage the full post-sale lifecycle from onboarding through renewal and expansion.
• Maintain accurate pipeline and forecast in Salesforce.
• Collaborate with Sales, Product, and Solutions Architecture to translate feedback into action.
• Prepare for customer conversations with relevant context on priorities and needs.

Skills

Account Management

Public Sector experience (EMEA)

SaaS sales

Forecasting

Job description

TRM Labs is seeking an Account Manager to own a book of public sector accounts across EMEA. You will manage the full post-sale lifecycle from onboarding through renewal and expansion, researching accounts and preparing for customer conversations with a focus on retention and growth.

This high-autonomy role requires building relationships with senior and working-level stakeholders, maintaining accurate pipeline in Salesforce, and collaborating with Sales, Product, and Solutions Architecture to