EMEA Director of Industrial Services & AI Delivery

Seeq; United States; Hybrid; USD 138,000 - 168,000; Full time

Benefits offered by this job

Unlimited PTO

Internet and mobile reimbursements

Vacation bonus program

Generous home office allowance

Pet-friendly workspace

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Job summary

Seeq is seeking a Director of EMEA Professional Services to own the regional strategy, operating model, and P&L, building a high-performing team to deliver scalable, AI-enabled process industry solutions across Europe, the Middle East, and Africa.

You will standardize delivery methodologies, drive capacity planning, partner with Sales, Customer Success, and Product, and lead engagements from discovery to scale, ensuring measurable business outcomes and global rollout.

Qualifications

• 10+ years in Professional Services or Consulting for enterprise SaaS, industrial software, or AI
• 5+ years leading multi-region/global delivery teams
• Ownership of a Services Division with revenue, margin, utilization KPIs
• Experience designing and governing complex delivery programs in process manufacturing

Responsibilities

• Own Professional Services strategy in EMEA, including operating model, sales, and P&L
• Build and scale an EMEA Professional Services organization
• Establish standardized delivery methodologies and packaged offerings
• Drive forecasting and capacity planning, subcontractors, and delivery mix
• Partner with Sales and Solutions Consulting on scoping, SOWs, pricing, and deal quality
• Drive demand for Professional Services in EMEA with Sales and Customer Success
• Collaborate with Customer Success, Support, and Product for seamless handoffs and scale-out
• Build and manage a partner ecosystem with SIs/EPCs/OT vendors
• Implement and mature PS tooling and analytics (PSA, CRM, project accounting)
• Define delivery governance including risk/issue management and change control
• Establish delivery practices for AI-enabled solutions in process manufacturing
• Launch continuous improvement and automation to improve speed, quality, and margin
• Serve as executive sponsor for strategic accounts and participate in executive QBRs
• Represent PS in EMEA on Customer Success Leadership Team
• Drive demand for EMEA PS by aligning customer priorities with use cases

Skills

Executive leadership

Multi-region delivery

SaaS/AI delivery

PSA/CRM tooling

Cross-functional leadership

SOW scoping & pricing

Operations oversight

Process manufacturing knowledge

People development

Strategic partnerships

Tools

PSA/CRM tooling

Job description

Seeq is seeking a Director of EMEA Professional Services to own the regional strategy, operating model, and P&L, building a high-performing team to deliver scalable, AI-enabled process industry solutions across Europe, the Middle East, and Africa.

You will standardize delivery methodologies, drive capacity planning, partner with Sales, Customer Success, and Product, and lead engagements from discovery to scale, ensuring measurable business outcomes and global rollout.