Embedded Care Coordinator — Senior Living

Ennoblecare; Mantua Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Paid Office Holidays

401(k) with company match

Payactiv: pay-on-demand

Job summary

Ennoble Care is seeking a full-time, experienced Care Coordinator, Embedded to operate at a client’s senior living facility in Sewell, NJ. You will ensure provision of high-quality care, collaborate with clinicians, staff and families, and manage care plans and caregiver support.

The role requires compassionate, organized individuals who can coordinate schedules, document activities, and maintain open communication to optimize patient outcomes.

Qualifications

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
• Ability to thrive in a fast-paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, in our client21s senior living facility in Sewell, NJ.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
• Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis

Responsibilities

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system.
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.
• Document all client communications (verbal or written) accurately.
• Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate.
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
• Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities.
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
• Excellent customer service skills demonstrated by positive feedback from customers and patients.
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner

Skills

Phone communication

Compassionate care

Multitasking

Team player

Tech literacy

Job description

Ennoble Care is seeking a full-time, experienced Care Coordinator, Embedded to operate at a client’s senior living facility in Sewell, NJ. You will ensure provision of high-quality care, collaborate with clinicians, staff and families, and manage care plans and caregiver support.

The role requires compassionate, organized individuals who can coordinate schedules, document activities, and maintain open communication to optimize patient outcomes.