ELM/ALM Engineer with DOORS | 24x7 Support

Veriipro; Plano (TX); On-site; Full time

Job description

We are seeking a skilled ELM / ALM Engineer with strong experience in software development or application support. The ideal candidate will have hands-on expertise with DOORS Classic, ELM tools, and a client-focused mindset, with the ability to thrive in a fast-paced, collaborative environment.

Qualifications

• 4+ years of experience insoftware development or application support.
• DOORSClassic, myAspire
• DOORS with insulation experience
• Strong learning agility and client-focused mindset.
• Mandatory experience withELM tools/ALM tools
• Ability to work in a collaborative and fast-paced environment.

Key Responsibilities

• Provide development support for bug fixes and enhancements across ELM modules.
• Ensure 24x7 coverage for P1 & P2 incidents.
• Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
• Deliver admin support during business hours, with on-call availability for critical incidents.
• Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.