Elite Private Client Banker - NYC

Flagstar Bank; New York (NY); Presencial; USD 102 000 - 173 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Resumo da oferta

Flagstar Bank is seeking a Private Client Office Banker in New York to deliver white-glove service across delivery channels and manage client experiences. The role emphasizes deep product knowledge and collaboration with internal experts to deepen relationships.

The ideal candidate has 5+ years working with affluent clients in private banking, with a strong focus on proactive problem solving and cross-LOB coordination.

Qualificações

• Undergraduate degree required.
• 5+ years experience with affluent clients, preferably in Private Banking.
• Deep understanding of private bank consumer and business product offerings.
• Ability to coordinate with internal subject matter experts as needed.

Responsabilidades

• Provide customized and elite service levels to clients and prospects in person, via e-mail and over the phone.
• Perform all teller transactions and service requests for PCG clients.
• Possess a deep understanding of Flagstar Private Bank’s consumer and business product offerings, as well as broader capabilities across all LOBs at Flagstar Bank.
• Introduce bankers and subject matter experts to clients to deepen relationships.
• Anticipate opportunities and challenges pro-actively in all situations.
• Analyze and resolve issues for clients, escalating sensitive matters as needed.
• Culture carrier; collaborate on customized solutions with stakeholders.

Conhecimentos

Elite client service

Relationship management

Teller experience

Financial product knowledge

Formação académica

Undergraduate degree

Ferramentas

Banking software

Descrição da oferta de emprego

Flagstar Bank is seeking a Private Client Office Banker in New York to deliver white-glove service across delivery channels and manage client experiences. The role emphasizes deep product knowledge and collaboration with internal experts to deepen relationships.

The ideal candidate has 5+ years working with affluent clients in private banking, with a strong focus on proactive problem solving and cross-LOB coordination.