Relationship Manager - Private Banking

Flagstar Bank; New York (NY); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in New York, NY is seeking a Relationship Manager for Private Banking to prospect and manage client relationships, onboard new clients, and coordinate with internal partners to deliver comprehensive banking solutions. The role emphasizes client-focused service, compliance, and cross-functional collaboration in a dynamic private banking environment.

The candidate will work with the Private Banking Group to expand relationships, handle sensitive client interactions, and drive

Qualifications

• Strong knowledge of financial products/services, including lending and cash.
• Detail oriented and client-focused.
• Ability to build and maintain relationships with stakeholders.
• Demonstrates proactive collaboration and cross-functional insights.
• Aligns relationship efforts with enterprise goals.
• Experience in delivering tailored client solutions.

Responsibilities

• Prospects, builds, on-boards and maintains banking relationships with bank clients.
• Oversees account management including new account openings and follow-ups.
• Provides ongoing relationship servicing to maintain goodwill and gain more business.
• Coordinates with back office and other departments for credit issues and resolutions.
• Reviews reports and supports the Group Director in new client acquisition.
• Ensures compliance with applicable laws and internal policies.

Skills

Financial products knowledge

Detail oriented

Client-focused

Team player

Relationship-building

Cross-functional collaboration

Enterprise alignment

Client relationship management

Education

High School / GED equivalent

Job description

Position Title

Relationship Manager - Private Banking

Location

New York, NY 10018

Job Summary

The Relationship Manager will be responsible for prospecting, building, on-boarding and maintaining banking relationships with bank clients. This role is key to driving business growth for the Private Banking Group by providing personalized banking services to financial institution customers.

Job Responsibilities

Develops and expands existing relationships including sales efforts; engages key Product Partners as appropriate in delivering the full breadth of the bank to satisfy clients needs. Oversees all aspects of account management, including new account opening, follow-up, communications, maintenance. Provides ongoing relationship servicing with current clients to maintain goodwill and gain additional business; Handles sensitive client relationships and larger client needs. Analyzes problems; answers inquiries for a client; researches and responds accordingly; may coordinate with other departments as needed. Coordinates and assists back office personnel in resolving credit problems, delinquent payment issues, and other related affairs. Assists Group Director in the development and execution in acquiring targeted new to bank relationships. Reviews various reports including check fraud, significant activity, significant change, large deposit, detailed transaction report and month-end reports; investigate & approve when needed. Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Job Requirements

Required Qualifications: Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent. Minimum experience required: 3+ Years.

Preferred Qualifications: Education level preferred: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Job Competencies

• Strong knowledge of financial products/services, including lending and cash.
• Detail oriented.
• Client-focused.
• Team Player.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Physical Demands (ADA)

No unusual physical exertion is involved.

Benefits

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

Compensation

Our realistic expected base pay rate for this role will be between $100,000.00 - $125,000.00. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment.

About Flagstar Bank

Flagstar Bank, N.A. is based in Hicksville, NY, and at December 31, 2025, had $87.5 billion in assets, $60.7 billion in loans, $66 billion in deposits, and $8.1 billion in total stockholder equity. We are a leading regional bank with approximately 340 locations, and strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We are driven by our commitment to partner with our clients to set and reach goals together, helping them to take charge and thrive. Our focus is on four core lines of business that include Personal, Private, Small Business and Corporate & Commercial Banking. Flagstar Bank is committed to ensuring that you can successfully engage in our recruiting process.

Equal Opportunity Employer

Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws. Equal Opportunity Employer For more Information: EEOC_KnowYourRights Member FDIC/Equal Housing Lender. If you need assistance completing your employment application or you would like to request a reasonable accommodation, please contact our team at [e-mail].