Elite Owner Experience Concierge

inMy Jet; City of White Plains (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Flexjet in White Plains, NY is seeking an Owner Experience Concierge to serve as the primary contact for clientele and flight crews, delivering world-class service and creating a welcoming environment aboard company-operated aircraft.

You will greet clients, register them, coordinate catering, transportation, and entertainment, and work with operations to resolve issues, acting as an owner advocate and ensuring smooth, memorable journeys.

Qualifications

• High school graduate with customer service experience.
• Experience in high-end customer service or hospitality is preferred.
• Comfort with basic math and office equipment.

Responsibilities

• Provide world-class service to clientele and crews.
• Register clientele, assess needs, and follow up.
• Coordinate catering, transportation, and entertainment reservations.
• Assist operations to resolve conflicts and advocate for owners.
• Maintain a pleasant work environment and assist in events.

Skills

Customer service

Interpersonal skills

Attention to detail

Organizational skills

Communication (verbal/written)

Team player

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Flexjet in White Plains, NY is seeking an Owner Experience Concierge to serve as the primary contact for clientele and flight crews, delivering world-class service and creating a welcoming environment aboard company-operated aircraft.

You will greet clients, register them, coordinate catering, transportation, and entertainment, and work with operations to resolve issues, acting as an owner advocate and ensuring smooth, memorable journeys.