Lead Large-Loss Property Field Claims Specialist

American Family Insurance; Philadelphia (Philadelphia County); In loco; USD 88.000 - 145.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fleet vehicle provided

Relocation assistance

Comprehensive benefits

Descrizione del lavoro

American Family Insurance is seeking a Lead-level Property Claims Adjuster to investigate and settle complex homeowner claims. You will predominantly work in the field (80%+), including on-site inspections and direct customer interaction, with travel up to catastrophe levels as needed.

The role reports to a Large Loss Senior Manager and may require relocation support for eligible candidates. A robust benefits package and vehicle are provided.

Competenze

• Extensive experience handling field property personal lines claims.
• Strong customer-driven problem solving and communication skills.
• Ability to mentor less experienced adjusters.

Mansioni

• Investigate origin and cause of high exposure claims and coordinate with insureds, claimants, agents and attorneys.
• Participate in high damage reviews to address coverage issues.
• Handle 1st and 3rd party claims across multiple policy types and endorsements.
• Conduct on-site inspections, evaluate damages, and negotiate with involved parties.
• Provide timely claim process updates and close files when appropriate.

Conoscenze

Field claims handling

Driving safety

Customer service

Team mentorship

Strumenti

Xactimate

Descrizione del lavoro

American Family Insurance is seeking a Lead-level Property Claims Adjuster to investigate and settle complex homeowner claims. You will predominantly work in the field (80%+), including on-site inspections and direct customer interaction, with travel up to catastrophe levels as needed.

The role reports to a Large Loss Senior Manager and may require relocation support for eligible candidates. A robust benefits package and vehicle are provided.