Elite Insurance Client Services Specialist

Blackbird Recruiting; Spring Valley (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Blackbird Recruiting is seeking a Customer Service Rep (Insurance) in Spring Valley, NY. The role focuses on delivering exceptional service to high-net-worth clients, handling claims inquiries, and supporting prospects who call for assistance.

You will greet customers, verify contact details, generate quotes, and maintain relationships through follow-up calls. Insurance experience is a plus; candidates should be upbeat, self-motivated, and proficient in phone and written communication.

Qualifications

• Upbeat, positive and enthusiastic attitude.
• Independent, self-starter who works well alone.
• Professional phone etiquette.
• Great customer service skills.
• Strong written and spoken communication.

Responsibilities

• Handle all incoming claim calls from customers.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Generate insurance quotes.
• Provide exceptional customer service.
• Maintain client relationships with follow up phone calls.

Skills

Positive attitude

Self-motivated

Phone etiquette

Customer service

Strong communication

Job description

Blackbird Recruiting is seeking a Customer Service Rep (Insurance) in Spring Valley, NY. The role focuses on delivering exceptional service to high-net-worth clients, handling claims inquiries, and supporting prospects who call for assistance.

You will greet customers, verify contact details, generate quotes, and maintain relationships through follow-up calls. Insurance experience is a plus; candidates should be upbeat, self-motivated, and proficient in phone and written communication.