Concierge: Club Lounge Guest Experience Pro

schultehotelcareers; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group in Nashville seeks an energetic Concierge to greet guests, assist with city information, and coordinate transportation with warmth and professionalism.

You will support multiple departments, maintain lounge standards, and stay composed in busy moments while delivering personalized service that reflects our hospitality culture.

This role offers an inclusive environment, competitive benefits, and opportunities for growth within a respected hotel company.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication abilities.
• Ability to remain calm under pressure and handle guest inquiries.

Responsibilities

• Greet guests in a professional, courteous manner.
• Resolve guest issues promptly and effectively.
• Provide information about local attractions and events.
• Coordinate transportation and city recommendations.
• Support other departments as needed.
• Maintain the concierge lounge and appearance.

Skills

Communication

Guest service

Problem solving

Listening

Front desk software

Education

High school diploma

Tools

Front desk software

Job description

Schulte Hospitality Group in Nashville seeks an energetic Concierge to greet guests, assist with city information, and coordinate transportation with warmth and professionalism.

You will support multiple departments, maintain lounge standards, and stay composed in busy moments while delivering personalized service that reflects our hospitality culture.

This role offers an inclusive environment, competitive benefits, and opportunities for growth within a respected hotel company.