Concierge

Hutton Hotel; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Dental & Vision Coverage

Teledoc

Job summary

The Hutton Hotel in Nashville's West End is seeking a friendly Concierge to deliver exceptional guest services, assist with restaurant reservations, transportation, and expert recommendations for local attractions.

You will be the go-to resource for guests, balancing multiple requests with a smile, using reservation systems and Microsoft Office, and staying flexible with weekend and holiday shifts to ensure a memorable stay.

Qualifications

• Previous experience in a customer service or hospitality role
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus.

Responsibilities

• As a Concierge, assist guests with restaurant reservations, transportation arrangements, and recommendations for local attractions.
• You will serve as a knowledgeable resource to enhance guests' overall experience.

Skills

Customer service

Hospitality

Communication

Problem-solving

Interpersonal skills

Multitasking

Flexible hours

Bilingual bonus

Tools

Reservation systems

Microsoft Office

Job description

Property Description

The Hutton Hotel is a sophisticated, music-inspired boutique hotel in the heart of Nashville's vibrant West End. Known for its upscale accommodations, exceptional dining, and the renowned Analog live music venue, the property delivers personalized luxury and authentic Southern hospitality. Team members enjoy the opportunity to be part of a dynamic, guest-focused culture where creativity, collaboration, and career growth are at the forefront.

Overview

Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Qualifications

• Previous experience in a customer service or hospitality role
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/24 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.