Global Client Success Strategist

GME Supply; Columbia Township (MO); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

GME Supply is seeking a Client Services Specialist who is not a call center role. You will be the first point of contact for our global clientele, and you will receive ongoing, in-depth training to become a high-impact resource for our clients.

You will react quickly to inbound sales opportunities, manage online orders with accurate and courteous service, and work toward Gear Expert level knowledge of product lines and procedures.

Competenze

• Excellent communication skills (written and oral)
• Fluency with technology and digital tools
• Strong organizational skills and attention to detail
• Autonomous decision-making and problem resolution
• Team-oriented attitude and high personal performance

Mansioni

• React swiftly and competently to inbound sales opportunities and address client needs
• Manage online orders and provide accurate, exceptional service, closing out with prompt follow-up
• Obtain Gear Expert level knowledge of product lines and internal procedures
• Participate in ongoing procedural and product training sessions to ensure effective and efficient customer service
• Provide customer feedback to internal parties, continually improving our approach to excellence
• The desire to work with people continuously and to be a problem solver

Conoscenze

Excellent communication skills

Fluency with technology

Strong organizational skills

Autonomous decision-making

Team-player mindset

Descrizione del lavoro

GME Supply is seeking a Client Services Specialist who is not a call center role. You will be the first point of contact for our global clientele, and you will receive ongoing, in-depth training to become a high-impact resource for our clients.

You will react quickly to inbound sales opportunities, manage online orders with accurate and courteous service, and work toward Gear Expert level knowledge of product lines and procedures.