Elite Banking Associate: Client Relationships & Transactions

HomeTrust Bank; Batesville (SC); On-site; USD 42,000 - 62,000; Full time

Job summary

HomeTrust Bank is seeking a Universal Banking Associate to deliver elite customer service and efficiently manage customer interactions. The role involves transaction processing, new account openings, and maintaining existing relationships both in-branch and via phone.

Responsibilities include promoting banking products, handling deposits and withdrawals, and supporting retail and business banking services, with a focus on accurate, compliant operations.

Qualifications

• Strong interpersonal and customer service skills, with the ability to identify needs and offer appropriate products and services.
• Excellent verbal and written communication, and ability to resolve issues positively.
• Proficient in Microsoft Office and basic computer literacy; able to use branch automation systems.
• Sales/service oriented, with ability to work collaboratively toward branch goals.

Responsibilities

• Attract and retain customer relationships through elite service in person and by phone.
• Process transactions, open and maintain accounts, and handle mortgage/loan payments as needed.
• Provide a full range of banking services including wire transfers, deposits, and balance checks.
• Promote bank products and services, make referrals, and participate in sales meetings and training.

Job description

HomeTrust Bank is seeking a Universal Banking Associate to deliver elite customer service and efficiently manage customer interactions. The role involves transaction processing, new account openings, and maintaining existing relationships both in-branch and via phone.

Responsibilities include promoting banking products, handling deposits and withdrawals, and supporting retail and business banking services, with a focus on accurate, compliant operations.