Elite Universal Banking Associate

HomeTrust Bank; Cornelius (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

HomeTrust Bank is seeking an Universal Banking Associate to deliver elite customer service, manage teller transactions, support new account openings, and promote a full range of bank products and services. You will be a primary contact for customers, both in-branch and by phone, aiming to deepen relationships and drive业务 growth.

The role requires 5+ years of public contact or sales experience, familiarity with banking regulations, and strong Microsoft Office and banking software skills.

Qualifications

• High school diploma or equivalent required.
• 5+ years of public contact or sales experience.
• Experience in SSA position or equivalent at another financial institution.
• Familiarity with federal and state banking regulations including BSA/AML/CIP/OFAC.
• Knowledge of teller systems and banking software.

Responsibilities

• Provide elite customer service in person and by phone.
• Handle teller transactions and new account openings.
• Promote and cross-sell bank products and services.
• Ensure compliance with BSA/AML/CIP and related regulations.
• Maintain cash drawer balance and vault security.

Skills

Public contact or sales experience

Customer service excellence

Sales/Service skills

Microsoft Office

Strong communication

Education

High school diploma or equivalent

Associate/Bachelor’s degree preferred

Tools

Teller system

Banking software

Microsoft Office

Job description

HomeTrust Bank is seeking an Universal Banking Associate to deliver elite customer service, manage teller transactions, support new account openings, and promote a full range of bank products and services. You will be a primary contact for customers, both in-branch and by phone, aiming to deepen relationships and drive业务 growth.

The role requires 5+ years of public contact or sales experience, familiarity with banking regulations, and strong Microsoft Office and banking software skills.