Elite Automotive Service Leader: Elevate Culture & Results

Easycare; Terre Haute (IN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation with incent

Paid vacation and holidays

Leadership development and training

Modern facilities and career growth

Job summary

Easycare in Terre Haute, United States, is seeking a transformational Service Manager who can elevate a dealer's Fixed Operations and lead a high-performing team. You will coach service advisors, technicians, and support staff, drive customer satisfaction and profitability, and implement processes that improve efficiency and CSI while building a culture of trust and accountability.

The role offers leadership development, competitive compensation, paid time off, and opportunities for career

Qualifications

• An inspiring leader who coaches, mentors, and holds people accountable.
• A champion of customer experience and employee development.
• Driven by KPIs, efficiency, productivity, CSI, and profitability.
• Calm under pressure and passionate about continuous improvement.
• Committed to building a culture of trust, teamwork, and excellence.

Responsibilities

• Lead daily Fixed Operations performance.
• Oversee service advisors, technicians, dispatch, and support staff.
• Drive customer satisfaction and retention initiatives.
• Improve workflow, productivity, and operational efficiency.
• Provide training, coaching, and accountability.

Skills

Leadership

Coaching

Customer Experience

KPIs

Team Development

Process Improvement

Communication

Job description

Easycare in Terre Haute, United States, is seeking a transformational Service Manager who can elevate a dealer's Fixed Operations and lead a high-performing team. You will coach service advisors, technicians, and support staff, drive customer satisfaction and profitability, and implement processes that improve efficiency and CSI while building a culture of trust and accountability.

The role offers leadership development, competitive compensation, paid time off, and opportunities for career