Automotive Service Manager | Lead Team & Service Excellence

Easycare; Hagerstown (MD); Híbrido; USD 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Excellent benefits

Resumo da oferta

Easycare in Hagerstown, MD is seeking an automotive Service Manager who is motivated to advance their career in a fast-paced, customer-service driven environment. This role will oversee service Advisors, prioritize repairs, and ensure smooth daily operations across the store.

The ideal candidate will have strong leadership, a focus on quality workmanship, and a commitment to friendly, honest customer interactions. Equal opportunity employer with comprehensive benefits is offered.

Qualificações

• Five years related experience and/or training; or equivalent combination of education and experience.
• Graduation from an industry recognized service training program also preferred but not required.

Responsabilidades

• Train Advisors to greet every customer with hospitality and respect.
• Train Advisors to present the best solution to repair vehicles clearly for customers.
• Manage the store’s workflow efficiently and effectively.
• Train Advisors to sell services with honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Use the phone professionally to build long-term relationships with customers.
• Supervise and direct employees.
• Prepare monthly and annual business goals.
• Act professionally reflecting the quality of the organization.
• Direct, coordinate, and participate in customer service activities as workload dictates.
• Ensure all work meets proper specifications.
• Assist other employees as needed.

Descrição da oferta de emprego

Easycare in Hagerstown, MD is seeking an automotive Service Manager who is motivated to advance their career in a fast-paced, customer-service driven environment. This role will oversee service Advisors, prioritize repairs, and ensure smooth daily operations across the store.

The ideal candidate will have strong leadership, a focus on quality workmanship, and a commitment to friendly, honest customer interactions. Equal opportunity employer with comprehensive benefits is offered.