Automotive Service Manager

Easycare; Indianapolis (IN); Hybride; USD 70 000 - 105 000; Plein temps

Avantages offerts par ce poste

Competitive compensation with bonuses

Paid vacation and holidays

Leadership development and training

Modern facilities and career growth

Résumé du poste

Easycare in Indianapolis is seeking a Service Manager to lead the Fixed Operations team and drive excellence in customer service and profitability. You will coach technicians, advisors, and support staff while maintaining a culture of accountability and continuous improvement.

The role focuses on improving CSI, labor sales, and departmental efficiency, with a path toward leadership development and career growth within a modern facility.

Qualifications

• An inspiring leader who coaches, mentors, and holds people accountable.
• Champion of customer experience and employee development.
• Driven by KPIs, efficiency, productivity, CSI, and profitability.
• Calm under pressure and passionate about continuous improvement.
• Committed to building a culture of trust, teamwork, and excellence.

Responsabilités

• Daily Fixed Operations performance.
• Service advisors, technicians, dispatch, and support staff.
• Customer satisfaction and retention initiatives.
• Workflow, productivity, and operational efficiency.
• Training, coaching, and accountability.

Connaissances

Leadership

Customer experience

KPI focus

Continuous improvement

Team development

Description du poste

Indianapolis, United States | Posted on 10/08/2026

We're looking for theleader every dealership wishes they had.

The best Service Managers don't just oversee operations—they build winningteams, develop people, create exceptional customer experiences, and driveprofitable growth.

If you're a proven leader who inspires technicians, advisors, and support staffto perform at their highest level, we want to have a confidential conversation.

Who You Are

• An inspiring leader who coaches, mentors, andholds people accountable.
• A champion of customer experience and employeedevelopment.
• Driven by KPIs, efficiency, productivity, CSI,and profitability.
• Calm under pressure and passionate aboutcontinuous improvement.
• Committed to building a culture of trust,teamwork, and excellence.

What You'll Lead

• Daily Fixed Operations performance.
• Service advisors, technicians, dispatch, andsupport staff.
• Customer satisfaction and retention initiatives.
• Workflow, productivity, and operationalefficiency.
• Training, coaching, and accountability.

What Success Looks Like

• High CSI and customer retention.
• Growing labor sales and gross profit.
• Improved technician productivity and advisorperformance.
• Strong morale with low employee turnover.
• A department known for excellence.

What We Offer

• Competitive compensation with performanceincentives.
• Paid vacation and holidays.
• Leadership development and ongoing training.
• Modern facilities and career growthopportunities.

Who Thrives Here

• Leaders who embrace accountability.
• People who develop others.
• Professionals who solve problems instead ofmaking excuses.
• Individuals who want to leave a legacy—not justfill a role.

Final Thought

There are plenty of dealerships looking for someone tomanage a service department.

We're looking for someone who can transform one.

If you're ready to build an elite culture, inspire a high-performing team, anddeliver an exceptional customer experience, we'd love to hear from you.

All inquiries will be handled with complete confidentiality.

Lead the team. Elevate the culture. Define the standard.