Automotive Service Manager

APCO Holdings LLC; Terre Haute (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive incentives

Paid vacation and holidays

Leadership development

Modern facilities

Job summary

Zohorecruit in Terre Haute, IN is seeking a proven leader to manage the service department. You will coach technicians, advisors, and support staff while focusing on customer experiences, productivity, and profitability.

The role emphasizes developing people, driving CSI, and maintaining high morale. If you are ready to transform a dealership and build an elite culture, we want to talk.

Qualifications

• Inspiring leader who coaches, mentors, and holds people accountable.

Responsibilities

• Lead Daily Fixed Operations performance.
• Oversee service advisors, technicians, dispatch, and support staff.
• Drive customer satisfaction and retention initiatives.
• Improve workflow, productivity, and operational efficiency.
• Provide training, coaching, and accountability.

Skills

Leadership

Coaching

Customer experience

KPIs & profitability

Job description

Terre Haute, United States | Posted on 10/08/2026

We're looking for theleader every dealership wishes they had.

The best Service Managers don't just oversee operations—they build winningteams, develop people, create exceptional customer experiences, and driveprofitable growth.

If you're a proven leader who inspires technicians, advisors, and support staffto perform at their highest level, we want to have a confidential conversation.

Who You Are

• An inspiring leader who coaches, mentors, andholds people accountable.
• A champion of customer experience and employeedevelopment.
• Driven by KPIs, efficiency, productivity, CSI,and profitability.
• Calm under pressure and passionate aboutcontinuous improvement.
• Committed to building a culture of trust,teamwork, and excellence.

What You'll Lead

• Daily Fixed Operations performance.
• Service advisors, technicians, dispatch, andsupport staff.
• Customer satisfaction and retention initiatives.
• Workflow, productivity, and operationalefficiency.
• Training, coaching, and accountability.

What Success Looks Like

• High CSI and customer retention.
• Growing labor sales and gross profit.
• Improved technician productivity and advisorperformance.
• Strong morale with low employee turnover.
• A department known for excellence.

What We Offer

• Competitive compensation with performanceincentives.
• Paid vacation and holidays.
• Leadership development and ongoing training.
• Modern facilities and career growthopportunities.

Who Thrives Here

• Leaders who embrace accountability.
• People who develop others.
• Professionals who solve problems instead ofmaking excuses.
• Individuals who want to leave a legacy—not justfill a role.

Final Thought

There are plenty of dealerships looking for someone tomanage a service department.

We're looking for someone who can transform one.

If you're ready to build an elite culture, inspire a high-performing team, anddeliver an exceptional customer experience, we'd love to hear from you.

All inquiries will be handled with complete confidentiality.

Lead the team. Elevate the culture. Define the standard.