Elite Automotive Service Advisor - Customer Experience

Hanania Automotive Group; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive incentives

Benefits package (health, dental, 401k

Training & development

Collaborative team environment

Modern facilities and equipment

Employee discounts on vehicles, parts,

Job summary

Hanania Automotive Group seeks an Automotive Experienced Service Advisor at Hyundai of Orange Park in Jacksonville, FL. You will drive exceptional customer service, assess vehicle needs, and coordinate with technicians to deliver timely maintenance and repairs.

Join a dynamic team with incentives, comprehensive benefits, and ongoing training to advance your career in a fast-paced automotive environment.

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills essential.
• Ability to meet sales targets and maintain high customer satisfaction.
• Must have a valid driver's license; willing to pass background check and drug screen.

Responsibilities

• Greet and assist customers, schedule and confirm service appointments.
• Assess vehicle needs through conversation and walkarounds.
• Create transparent repair orders with cost and time estimates.
• Coordinate with technicians and parts staff to complete work on time.
• Promote service plans and warranty opportunities to customers.
• Accurately handle cash receipts per policy.

Skills

Customer service

Sales goals

Interpersonal communication

Organizational skills

Valid driver's license

Background check & drug screen

Job description

Hanania Automotive Group seeks an Automotive Experienced Service Advisor at Hyundai of Orange Park in Jacksonville, FL. You will drive exceptional customer service, assess vehicle needs, and coordinate with technicians to deliver timely maintenance and repairs.

Join a dynamic team with incentives, comprehensive benefits, and ongoing training to advance your career in a fast-paced automotive environment.