Automotive Service Advisor — Growth & Rewards

Paycom; Jacksonville (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Performance incentives

Health and retirement benefits

Training & development

Team environment

Discounts on vehicle purchases

Job summary

Hanania Automotive Group in Jacksonville, FL is seeking an Automotive Service Advisor who delivers exceptional customer service, ensures vehicle safety and reliability, and builds lasting customer loyalty. As the main point of contact, you’ll greet customers, assess vehicle needs, prepare repair orders with cost estimates, and coordinate with technicians to keep work progressing.

The role includes achieving sales goals, handling cash and checks, and benefiting from a rewards package with

Qualifications

• Customer Service Expertise: proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Goal-Oriented: ability to set and achieve sales and performance goals.
• Adaptability: thrive in a fast-paced environment with multiple priorities.
• Communication Skills: strong interpersonal and communication abilities.
• Organizational Skills: excellent organization and follow-up with technology.
• A valid driver's license.
• Must pass background check and hair follicle drug screen.

Responsibilities

• Customer Interaction: greet and assist customers, set and confirm appointments.
• Vehicle Assessment: determine needs through information and walk-arounds.
• Repair Orders: create repair orders with detailed cost and time estimates.
• Collaboration: communicate with technicians and parts to ensure timely completion and follow up.
• Sales Goals: achieve targeted sales goals and enhance product knowledge.
• Cash Handling: process cash and checks according to policy.

Skills

Customer service

Sales goals

Adaptability

Communication

Organization

Job description

Hanania Automotive Group in Jacksonville, FL is seeking an Automotive Service Advisor who delivers exceptional customer service, ensures vehicle safety and reliability, and builds lasting customer loyalty. As the main point of contact, you’ll greet customers, assess vehicle needs, prepare repair orders with cost estimates, and coordinate with technicians to keep work progressing.

The role includes achieving sales goals, handling cash and checks, and benefiting from a rewards package with