Elite Admissions Manager — On-Site, High-Value Enrollments

Crossover; San Diego (CA); On-site; USD 180,000 - 220,000; Full time

Job summary

Alpha reimagines schooling, hiring an Admissions Relationship Manager to own the campus enrollment journey from inquiry to onboarding for families. You will manage 20+ active cases, conduct tours, and coordinate shadow days, logging everything in HubSpot and the SIS.

You will work on-site at one campus across markets, engaging with affluent families and high-net-worth individuals while delivering clear, professional communications and decisions.

Qualifications

• 3+ years in a client-facing admissions or high-ticket consumer role where an individual or family was the buyer at $25,000+ per client or $2,000+ per month.
• You have personally owned a client, admissions, or enrollment journey from first inquiry through the commitment decision.
• You have managed 7+ client relationships at once in a CRM, database, or tracking system.
• You have told a prospective client not to buy, enroll, or join because it was not the right fit.
• You have used AI tools in a client-facing workflow.
• You communicate concisely and professionally in live conversations and writing with executives, high-net-worth individuals, or other demanding clients.
• You have personally led polished in-person tours, presentations, meetings, or hosted experiences for affluent families, senior executives, or other high-profile visitors.
• You can build a multi-touch relationship over 30+ days and stay engaged with families who are not ready to enroll immediately.
• You have owned a measurable enrollment, revenue, membership, or high-value customer-acquisition target, including generating qualified demand and building local referral or community partnerships.
• You live in, or will move within 60 days to, an open campus market in one of 12 markets.
• Willing to work on-site at your campus daily.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Own enrollment journey from inquiry through onboarding.
• Carry 20+ active families at once, answering every inquiry promptly and reviewing applications daily.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form the admit or decline recommendation and deliver the decision to the family.
• Keep HubSpot and the student information system (SIS) current after every interaction, using AI tools for prep and summaries, and report pipeline health weekly.

Skills

Client-facing

CRM management

AI tools

Concise communication

In-person tours

High-net-worth interactions

Multi-tasking

Relationship building

Tools

HubSpot

SIS

CRM systems

Job description

Alpha reimagines schooling, hiring an Admissions Relationship Manager to own the campus enrollment journey from inquiry to onboarding for families. You will manage 20+ active cases, conduct tours, and coordinate shadow days, logging everything in HubSpot and the SIS.

You will work on-site at one campus across markets, engaging with affluent families and high-net-worth individuals while delivering clear, professional communications and decisions.