Elite Campus Admissions Leader (On-Site)

Crossover; Roswell (GA); On-site; USD 100,000 - 150,000; Full time

Job summary

Alpha is hiring a Director of Client Relations to own one campus's admissions end-to-end, engaging families from first inquiry to first day. This is an on-site, daily role across one of Alpha's markets, with responsibilities including tours, shadow days, and personalized conversations with high-net-worth families.

You will manage 20+ active families at different stages, use HubSpot and AI tools to inform decisions, and collaborate with leadership to optimize the enrollment experience.

Qualifications

• 3+ years in a client-facing role where a family was the buyer at $25,000+ per client, or $2,000+ per month.
• You have personally owned a client, admissions, or enrollment journey from first inquiry through commitment.
• You have managed 7+ client relationships in a CRM or tracking system.
• You have told a prospective client not to enroll because it was not the right fit.
• You have used AI tools in a client-facing workflow.
• You communicate concisely and professionally with executives and high-net-worth individuals.

Responsibilities

• Own the enrollment journey for every prospective family from inquiry to onboarding.
• Carry 20+ active families at once, responding to inquiries promptly and reviewing applications daily.
• Lead campus tours, open houses, info sessions, and shadow days for families.
• Form the admit or decline recommendation and deliver the decision to the family.
• Keep HubSpot and SIS current after every interaction and report pipeline health weekly.

Skills

Client-facing

CRM management

AI in client workflows

In-person tours / presentations

Tools

HubSpot

SIS

Job description

Alpha is hiring a Director of Client Relations to own one campus's admissions end-to-end, engaging families from first inquiry to first day. This is an on-site, daily role across one of Alpha's markets, with responsibilities including tours, shadow days, and personalized conversations with high-net-worth families.

You will manage 20+ active families at different stages, use HubSpot and AI tools to inform decisions, and collaborate with leadership to optimize the enrollment experience.