Eligibility Specialist I — Public Benefits

My Florida CFO; Florida; On-site; USD 33,000 - 40,000; Full time

Job summary

Department of Children and Families seeks an Eligibility Specialist I to assess eligibility for Food Assistance, Medicaid, and Cash Assistance. You will interview applicants, verify information, and determine program eligibility under state and federal rules.

Role requires training completion, attention to detail, and the ability to explain benefit calculations to clients while managing a busy caseload in a public service environment.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8-12 week mandatory training course.

Responsibilities

• Determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Interview applicants to obtain and verify information.
• Explain monthly benefit amounts and keep clients informed of deadlines.

Skills

Customer service

Interviewing

Communication

Multitasking

Education

Associate degree or higher

60 semester hours or 90 quarter hours

Job description

Department of Children and Families seeks an Eligibility Specialist I to assess eligibility for Food Assistance, Medicaid, and Cash Assistance. You will interview applicants, verify information, and determine program eligibility under state and federal rules.

Role requires training completion, attention to detail, and the ability to explain benefit calculations to clients while managing a busy caseload in a public service environment.