Eligibility Specialist I — Help Families Access Aid

My Florida CFO; Sarasota (FL); On-site; USD 33,000 - 40,000; Full time

Job summary

Department of Children and Families in Florida is hiring an Eligibility Specialist I to determine eligibility for food, Medicaid and cash assistance. You will handle data efficiently, follow complex rules, and guide clients through the application process.

The role requires training, aptitude for precise data entry, and the ability to work in a deadline-driven environment. Face-to-face interactions may be required as part of service delivery.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, or determining eligibility.
• Associate degree or higher, or 60 sem hours/90 quarter hours can substitute for experience.
• Must attend an 8–12 week mandatory training course.

Responsibilities

• Interview applicants to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learn state and federal program regulations through training before full case assignment.
• Instruct clients in completing forms and review applications for completeness.

Skills

Customer Service

Interviewing

Recruiting

Investigating

Accounting

Eligibility Determination

Education

Associate degree+

60 sem hours / 90 quarter hours

Job description

Department of Children and Families in Florida is hiring an Eligibility Specialist I to determine eligibility for food, Medicaid and cash assistance. You will handle data efficiently, follow complex rules, and guide clients through the application process.

The role requires training, aptitude for precise data entry, and the ability to work in a deadline-driven environment. Face-to-face interactions may be required as part of service delivery.