Eligibility Specialist I — Help Families Thrive (Remote)

My Florida CFO; Kissimmee (FL); On-site; USD 33,000 - 40,000; Full time

Job summary

Department of Children and Families seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. Fast-paced, deadline-driven work with training and compliance to state and federal rules.

Join a mission-driven team ensuring timely benefits to families in need. Requires training completion and strong data handling and communication skills.

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, accounting, processing insurance policies or determining eligibility.
• Ability to attend an 8 - 12-week mandatory training course.

Responsibilities

• Interview applicants to verify information for eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learn state and federal program regulations and apply them to eligibility determinations.
• Instruct clients in completing forms and review applications for completeness and accuracy.
• Determine program eligibility using the computerized eligibility system.
• Research information to resolve eligibility status and report suspected fraud.

Skills

Customer service

Interviewing

Investigating

Accounting

Eligibility

Data entry

Education

Associate degree

60 hours college credit

Job description

Department of Children and Families seeks an Eligibility Specialist I to determine eligibility for Food Assistance, Medicaid, and Cash Assistance. Fast-paced, deadline-driven work with training and compliance to state and federal rules.

Join a mission-driven team ensuring timely benefits to families in need. Requires training completion and strong data handling and communication skills.